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Delivery policy

If purchasing a digital membership, class or course, then that membership, class or course will be available either immediately or when launched in the case of a pre-order.

If purchasing a physical product from our shop, we aim to dispatch within 3 working days, using the Royal Mail First Class service. Any unavoidable variations on this will be notified to you upon purchase.

If ordering a bespoke mala design, your initial payment is for the design of the mala. Once the design has been made, there will be an additional fee payable before making and dispatching your mala. If you decide not to proceed, your initial payment for the design process is not refundable. Although we aim to design, make and dispatch your mala as quickly as possible, we recommend you allow up to a month from your initial purchase for receipt. Further terms are described in the ‘bespoke mala’ listing.

We hope you are happy with your purchase!

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